We respect your right to privacy. This Privacy Policy sets out details of how we collect, use, disclose, protect or otherwise handle your personal data by complying with the requirements of Singapore’s Personal Data Protection Act 2012.

Please read this Privacy Policy carefully. By using our Service (as defined in the Terms of Service) or services (the “Service“), you agree to its terms (as amended from time to time). If for any reason, you do not agree to the terms of this Privacy Policy, please stop using this Service immediately.

 

Who we are

SkyLux Consultancy (as defined in the Terms of Service) is committed to protecting the privacy, confidentiality and security of the personal data which we hold.

 

Our privacy principles

We will at all times only collect and process your personal data in accordance with the applicable data protection legislation. To preserve the confidentiality of your personal data provided to us, we maintain the following data privacy principles:

  • We only collect personal data that we believe to be relevant and required to manage your registered account with us, process your requests with us and conduct our business.
  • Except as explicitly provided for in this Privacy Policy, we will not disclose your personal data to any third party unless we have your consent or are required by any applicable law.
  • We aim to keep your personal data on our record accurate and up-to-date.
  • We maintain appropriate security systems designated to prevent unauthorised access to your personal data.

 

The information we collect about you

While using our Service, you may be asked or required to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to the following:

  • name;
  • correspondence address, billing address, email address, phone numbers of other contact details;
  • information for verification of identity;
  • details of the use of any services you purchase through the website; and
  • compensation/payment details: bank account details, credit or debit card details, banking information, credit records
  • optional details including but not limited to age, gender, salary range and employment details, education and profession, hobbies and leisure activities, other related products and services subscribed to, and family and household demographics
  • any such information as we deem necessary or appropriate from time to time in connection with your commercial relationship with us.

Like many website operators, we collect information that your browser sends whenever you visit our website. This may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Finally, we may receive information about you from third parties (such as credit card payment processing companies) who are legally entitled to disclose that information.

When you interact with us, either online or offline, such as by registering for an Account with us, registering with us generally, making bookings for workshop or masterclass, or enquiring into or purchasing our products or Services, we may collect a variety of Personal Data from you, including your name, mailing address, phone number, email address, contact preferences and credit card information. When you attend a workshop or event with us, photographs or videos may also be taken, and depending on the location of such workshop or event, closed circuit television cameras may also be in use for security and surveillance purposes. Other additional sources of personal data that may fall within this policy include:

  • information provided or submitted by you through among others, the use of our website, and attending our workshops or masterclass;
  • information gathered through promotional activities;
  • cookies that your web browser store on your computer when you visit a website;
  • as applicable, publicly available or publicly accessible information; and
  • such other written or verbal communications or documents delivered to us prior to and during the course of our contractual or pre-contractual dealings with you.

 

When information is collected

We collect, store and use certain personal data from you when you register on our website, use our website and services, make a purchase, subscribe to newsletters, marketing or promotional materials, respond to a survey or marketing communication, surf the website, provide us with feedback on our services, fill out a form, use live chat or enter information on our website. You are under no obligation to provide personal data to us. However, if you choose not to provide such personal data to us, we may not be able to provide you with our services.

 

Purpose for which information is collected and used

By using the website, purchasing or providing any services through the website, you agree that your information may be used by us and by carefully selected third parties chosen by us for any of the following purposes:

  • to enable you to log in to our website;
  • to verify your identity;
  • to respond to your queries;
  • to fulfil any contractual agreements between you and us including but not limited to (for example, when you request for services through the website);
  • to facilitate and administer the services enrolled by you, including but not limited to confirmation of or changes to details of our workshop or masterclass you have signed up for or providing you with learning or educational material;
  • to contact you when there is a problem with your account;
  • to send you details (including by post, phone, e-mail or SMS) of other services and promotions which we think may interest you, unless you inform us in writing that you do not want to receive these details;
  • to conduct market research and surveys to enable us to understand and determine customer location, preferences and demographics to develop special offers and marketing programmes;
  • to compile statistics on how visitors and users browse our website. Such statistics are collected for the purpose of managing and improving our website and services;
  • to improve our website in order to better serve you;
  • to administer a contest, promotion, marketing campaign, survey or other website feature; and
  • to offer benefits and privileges through SkyLux Consultancy membership services
  • to comply with any applicable legal and regulatory requirements.

Where photographs or videos of our workshop or masterclass are taken, these may be used for updates on our website, on our social media pages or sent to our subscribers.

 

Tracking & Cookies Data

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Like many websites, we use “cookies” to collect, store or track information about your use of the website to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services. We may also use trusted third-party services that track this information on our behalf.

You can choose to refuse all or disable cookies or to indicate when a cookie is being sent. However, if you do not accept or disable cookies, some functionality of the website may not be available to you.

 

Security

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee its absolute security. All practicable steps will be taken to ensure that your personal data will not be kept (whether by us or by a data processor or other third parties engaged by us, if any) longer than necessary for the fulfilment of the purposes stated above.

 

Third-party disclosure

Personal data collected by us will be kept confidential and we do not sell, trade, or otherwise transfer such information to third parties unless required to do so by applicable law, including but not limited to, a court order or a law enforcement agency. We may also disclose your information to third parties in connection with the sale, transfer or disposal of our business, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy. We may also transfer your personal data to the following third parties where such transfer or disclosure is necessary to satisfy any of the purposes set out above or a directly related purpose:

  • our staff;
  • any person or company who is acting for us or on our behalf in respect of any of the purposes set out above or a directly related purpose including but not limited to any enterprises or providers of services on the website;
  • our agents or professional advisers (whether ours or our agents’), including accountants, auditors and lawyers;
  • any financial institutions, insurance institutions, credit card issuing companies, payment processors and facilitators, payment service providers necessary to support payments;
  • our related companies and third party service providers who assist us in providing our services and/or who perform certain services on our behalf such as processing transactions, updating marketing lists, analysing data, and providing support services, including but not limited to background check and anti-money laundering service providers, cloud storage providers, marketing partners, marketing platform providers and data analytics providers. These external service providers will only have access to your personal data to the extent necessary to perform their functions; and
  • government, regulatory authorities, law enforcement agencies and other organisations as required or authorised by applicable law.

 

Third-party links

The website may contain links to websites, resources and applications of third parties. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies so you can understand their privacy practices. Once you are redirected from the website to a third-party website, resource or application, you are no longer governed by this Privacy Policy which applies solely to the website and to information collected by us.

 

Transfer of your personal data outside Singapore

By using our website, you agree that we may transfer certain personal data to places outside Singapore in order to carry out the purposes set out above or a directly related purpose. Whenever we are required to transfer your personal data outside Singapore, we will ensure that your personal data is transferred in accordance with this Privacy Policy and personal data protection laws in Singapore.

 

Access and Correction of your personal data

You should ensure that all personal data submitted to us is complete, accurate, true and correct. We will take all practicable steps to maintain personal data at a reasonable level of accuracy and will rely on you to provide us with accurate and up-to-date personal data, and to inform us of any errors in or changes to such information.

 

Direct marketing

We may use your personal data (including name, contact details (e.g. email address, correspondence address and mobile phone number)) to send you information and/or marketing and promotion materials about new features or new services posted on our website and/or promotional materials or offers made by us, our sponsors, our partners or third party suppliers by using mail, emails or telephone messages or calls etc. We may not use your personal data without your consent. If at any time you would like to unsubscribe from receiving information on the above, you can email us at info@skyluxconsultancy.com and we will promptly remove you from all correspondence.

 

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

 

Your rights

You can contact us in order to find out what information we hold about you (please note that we may charge an administrative fee for such enquiries) or to access, cancel or correct any information that we hold about you. If you have any questions about how we collect, store and use your information, you may contact us at info@skyluxconsultancy.com.

 

Governing Law

This Personal Data Protection Policy and your use of the website shall be governed in all respects by the laws of Singapore.

 

Changes to this privacy policy

We may update or amend this Privacy Policy from time to time to comply with law or to meet our changing business requirements without notice to you. You are advised to check our Privacy Policy from time to time to ensure that you are aware of and understand the latest version of our Privacy Policy. Any updates or amendments will be posted on the website. Your continued use of the website and our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

Contact us

If you have any questions about this Privacy Policy, please contact us at info@skyluxconsultancy.com