Essential skills you need as a corporate flight attendant
As a corporate flight attendant, your job is to assist passengers by providing outstanding customer service while they travel on a private plane for domestic and international flights. The corporate flight attendant is dedicated to providing the highest levels of safety and service to the owners/passengers and fellow crew members. It is the primary responsibility of a corporate flight attendant to provide a superior inflight experience while maintaining a continued safety record second to none on each and every flight.
In the world of corporate aviation, there can be no room for oversights or slip-ups, even when circumstances change or the unforeseen occurs. That is where corporate flight attendants’ skillsets come in handy; their experience and training ensure that any difficulties or complications are speedily resolved – invariably without the client even knowing.
Here we list some of the important and essential qualities you need, when working as a corporate flight attendant.
Adaptability and Flexibility
Remember this, there is never a schedule when working in the corporate aviation industry, with flights booked and changed at short notice as often as the passenger would request it. For this only reason, you will need to have the capability to stay flexible to work with any situation or changes that come along the trip. Corporate flight attendants are often on standby and called upon at short notice, being able to adapt with different environments while constantly on the move will be one of the key qualities.
Ability to work alone under pressure and Problem-Solving
On certain occasions, flights can become stressful with flight delays, difficult and demanding passengers, crew conflict, full passenger load and more. Plus, more often than not, you are the only flight attendant and the only support for the passengers when on flight. This means you carry much more responsibilities, including catering, passenger safety, and more. Being able to deal with unforeseen situations on a daily basis, your problem-solving skills will come in handy when navigating complex situations.
Time Management and Staying organized
While on-flight, your time management skills are imperative in ensuring a smooth and safe trip, when dealing with serving meals, handling customer requests and issues, and managing potential emergencies. Staying organised is also crucial not only for in-flight, but also pre-flight and post-flight, since corporate flight attendants are usually on standby, and often have to prepare ahead and handle many tasks alone.
Emotional Intelligence and Customer Service Mindset
Staying sensitive to the needs of others, including your passengers and crew members, the ability to anticipate requirements and attend to the passenger needs, and managing emotions of others as well as your own are valuable traits of a corporate flight attendant. Studies have also shown that individuals with high emotional intelligence performs better. As the only flight attendant onboard, the ability to manage multiple and varied passengers and delivering impactful passenger experiences, having a customer-centric mindset will set you apart in this competitive industry.
Want to find out more about the other skills and qualities of a corporate flight attendant? Take a look at our Introduction to the Corporate Aviation Industry course and start paving your career path as a VIP flight attendant today.